SugarCRM creates utmost synergy in management

Using SugarCRM to deliver utmost synergy to the benefit of management

MiTAC Information Technology Corp. has introduced SugarCRM that has been developed enormously in recent years. Our ambition is to achieve one key points of management: to meet customer need from sale, marketing, customer services to tracking, or even knowledge internalization.

SugarCRM enables simplification and automation of the sale process and rapid integration of existing system, supports the collaboration of sales, marketing, customer services and factories, allowing work teams develop new markets and customers with ease, as well as build up closer relationship with old customers.

“According to Gardner, CRM software revenue is achieving more than 20 percent growth, which has exceeded that of ERP.” said Robert Ting, Vice President of MiTAC Information Technology Corp. “It means that we are shifting into the era of market orientation and customer orientation, where CRM assimilates data from external sources to fit in different internal ERP system. The outside-inside integration enables enterprise to foresee the market needs, and then create profits.

 

UPC Technology Corp. Deploys SugarCRM to Create Visibility, Velocity, and Value(3V)”

UPC Technology Corp has been the world’s largest manufacturer and distributor of phthalic anhydride (PA) and plasticizers, commanding over 30% of the Chinese market, and established sales office in Malaysia to expand its business into ASEAN market. Senior Manager Mr. Chen said “As UPC Technology Corp. is scaling up globally, our concern is placed on how to help remote managers manage globally, enhance archive ability, and practice the philosophy of 3V, that is, Visibility, Velocity and Value, which are the reason we opt for implementing SugarCRM”