MiTAC Becomes Greater China Distributor of SugarCRM

MiTAC Information Technology Corp. has inherited rich experiences in system integration and core technology from MiTAC Inc. Since 1974, MiTAC has been the most important promoter of Taiwan Industry Digitalization and Automation. At the beginning of 2018, MiTAC started to implement SugarCRM in its group companies including Lien-Hwa Industrial, MiTAC Communication, UPC Chemicals, Lien-Hwa Industrial Gases and Taihua Foods Industrial in China. The successful result of implementation made MiTAC decide to deepen the partnership with SugarCRM. In April this year, MiTAC has officially become SugarCRM’s the Greater China region distributor.

MiTAC’s first effort is to set up alliance with companies from Taiwan, Singapore and Hong Kong, the Alliance of “Digital Innovation to Create High Revenue”. The members including providers of Cloud Office Solution, Omni Channel, POS System, E-Invoice Solution, Project Management Solution, AI Cloud Platform Solution collaborate to provide the best SugarCRM Total Solution for the Enterprises in the Greater China region.

SugarCRM has won PC Magazine’s Business Choice Award for Best CRM every year since 2015. SugarCRM’s CEO Craig Charlton points out top 7 CRM trend of 2019:

• Ease of use – As I mentioned, the biggest barrier to a successful CRM implementation is user adoption. SugarCRM is incredibly easy to use, intuitive to manage and mobile friendly. It’s CRM that sales, services, support and marketing teams love to use!
• Mobile – Sugar is uniquely designed for the mobile workforce and runs seamlessly with no-cost native apps for iOS and Android. Plus Sugar’s mobile browser supports any smartphone or tablet.
• Relationship Intelligence – In the fast-moving and competitive marketplace, companies must become more productive to achieve their growth targets. Sales, services, support and marketing professionals within these organizations must focus on high-impact, value-adding activities to drive growth. The challenge is that these professionals spend as much as 60% of their time on manual processes and administrative activities. SugarCRM Hint addresses these challenges by automating, supplementing and streamlining administrative overhead and manual activities with artificial intelligence. Imagine a solution that enables users to spend 100% of their time on high-impact, customer-facing activities, eliminating all day entry.
• Value – Sugar delivers enterprise-class CRM without the enterprise price tag. We’re transparent in our pricing with no hidden fees or “gotchas” in the sales cycle.
• Easy to deploy – Sugar is a flexible and adaptable solution that works with the customer’s existing systems.

Adaptable – Sugar is easy to customize and can scale from small businesses to the largest enterprise environments in the world.
Customer experience – No other company can match our customer service. That’s why SugarCRM was named the number one vendor in the prestigious PCMag Readers’ Choice Awards with the highest Net Promoter Score in the survey.

SugarCRM has more than two million users in 120 contries, and recognized by Gartner as a Visionary for its sales force automation. With MiTAC’s localized services, this vision will be expanded to the Greater China region and more Chinese language resources for SugarCRM users are expected.

SugarCRM Chinese Website:
https://sugarcrm.com.tw/
For More Information:
e-mail : cloudmarketing@mitac.com.tw
TEL : 886-2-2657-6666 #6663