Our mission is to incorporate advanced technology and business domain knowledge, providing customers with comprehensive, dynamic solutions to improve productivity and working efficiency, to better compete in the marketplace.
“To win the trust is an honor and responsibility, to take the criticism politely is a wisdom and courage.” This is our persistent faith and long-term commitment to all stakeholders including employees, stockholders, customers, partners and community.
We aim to pursue sustainable development and maintain growth momentum by continuously enhancing our customer partnership, focusing on quality and excellence, learning high-end technology and improving our financial results.
In order to achieve our mission and business objective, we take three statements as our quality slogan, they are:
(A). Total Quality: Quality in MiTAC is all about committed ownership, employee involvement, supplier/ subcontractor quality management, lessons learned and feedback, defect prevention and continuous quality/ process improvement.
(B). Total Self-learning: Through learning by doing and cross-functional training, we improve employee capabilities and quality disciplines. We also incubate a learning organization and establish knowledge database incorporated project outputs and process improvement outputs for future continuous quality/ process improvement.
(C). Total Marketing: Marketing is the responsibility of all employees, from the engineer to the executive suite. To learn how a whole business can become a marketing vehicle and how the marketing organization can serve as the engine of customer engagement, is our first priority.
MiTAC adopted and introduced world-wide standards and quality models into employees' daily operations and further combined them together as an Integrated Quality Management System, called MiTAC QMS. MiTAC QMS is a consolidation of experiences, lessons learned, and best practices derived from over 30+ years project implementation that are also aligned to standard quality models and certifications, which includes PMI PMBOK, SEI CMMI-DEV, ISO9001, ISO27001 ISMS, ITIL, as well as relevant engineering quality and system safety & assurance standards, e.g., EN50126, EN50128, IEEE730, ISO/IEC12207, RAMS, SIL 2, MIL-STD, DOD-STD, etc. The fact that the organization and its employees/ engineers have consistently been assessed and certified on international quality models in order to assure MiTAC' s customers of timely, reliable, defect-zero delivery of products and services. This is a set of generic and domain specific disciplines and working codes meeting some mission-critical requirements.
ISO9001 Certification and Quality Improvement Journey ISO9001 quality management system was widely deployed in internal daily operations in MiTAC.
2013 – MiTAC Information Technology Corp. completed a renew assessment on ISO 9001:2008
2010 – MiTAC Information Technology Corp. was re-assessed and awarded ISO 9001:2008 certification, after a spin-off plan
2001 – MiTAC took a renew assessment on ISO 9001:2000
1996 – MiTAC was assessed and obtained, as the No. 1 IT company, ISO 14000 certification
1995 – MiTAC was assessed ISO 9001:1994 certification
ISO27001Certification and Information Security Management System Journey MiTAC introduced ISMS to establish a secure environment and also supported existing customers to be ISO 27001 certified organizations.
2013 – MiTAC Information Technology Corp. completed a renew assessment on ISO 27001:2005
2010 – MiTAC Information Technology Corp. was re-assessed and awarded ISO 27001:2005 certification, after a spin-off plan
2007 – MiTAC was assessed ISO 27001:2005 certification
CMMI Appraisal and Process Improvement Journey MiTAC is one of the early adopters for CMMI process improvement program in Taiwan.
2013 – MiTAC Information Technology Corp. completed a renew certification CMMI-DEV V1.3 ML3
2010 – MiTAC Information Technology Corp. stepped forward to CMMI Maturity Level 5 as plan.
2010 – MiTAC Information Technology Corp. was appraised as CMMI-DEV V1.2 ML3 on November 15, after company spin-off.
2010 – MiTAC supported Data Processing Center MOF to pass CMMI-ACQ appraisal.
2008 – The whole organization of MiTAC Inc. took a renew certification CMMI-DEV V1.2 ML3 on October 9.
2007 – AIDC and Onsys achieved CMMI Maturity Level 2 separately under MiTAC consultancy services.
2005 – PABG, as a pilot unit, deployed CMMI model and appraised as CMMI-SE/SW V1.1 Maturity Level 3 on August 10.
2004 – MiTAC signed contract with SEI partner India QAI to provide consultancy services for organization’s process improvement CMMI Maturity Level 3
2002 – MiTAC Education introduced SEI certified "Introduction to CMMI" training course in Taiwan market.
MiTAC project team members are well equipped with real life practices and experiences to comply with the requirements of some critical system assurance, for instances: